FAQ About Travel Auction Sites & Penny Auction Travel
How does the InCarte auction work? You bid to win your dream vacation!
Each auction lasts 3 days.
The last 15 seconds of each auction is our “Bidathon”, during which each additional bid placed before the timer reaches 00:00:00 will reset the timer to 15 seconds again.
The auction ends when 15 seconds have passed and no other bids have been placed.
If 15 seconds pass with no other bids having been placed, and the reserve price is NOT met, then the package is PASSED and is not won by any bidder. All bids that were placed on the PASSED auction item are credited back to each bidder’s account.
If 15 seconds pass with no other bids having been placed, and the reserve price IS met, the last member to bid is the winner of the package!
What is the 'Reserve Price'? The minimum price.
The reserve price is the minimum price the item has to reach in auction in order to be sold.
Any reserve price will be listed on the auction detail page.
If the reserve price is not reached, then all bids placed in that auction will be refunded to their respective bidders.
What does PASSED mean? The auction was not won.
When an item is PASSED, it means that it did not reach the reserve price (minimum price at which it can be sold), and therefore is not won by anyone. In this case, all the bids placed on the item during this auction are returned to their respective bidders. The PASSED item is re-auctioned at a later time.
How do I win an Auction? You must be the last bidder.
You must be the last person to have placed a bid when the final 15 seconds of the auction have passed and the Reserve Price has been met. If someone places a bid after you and before the timer reaches 00:00:00, then the timer is reset to 15 seconds again, and you are NOT the winner. In order to win the auction item, you must keep bidding until no one outbids you for 15 seconds. There is no minimum number of bids required to be placed during any one auction, nor is there a limit on how many bids a user can place during any one auction.
What happens after I win an Auction? You have 48 hours to claim your auction.
When an item is won, the winner must pay the final auction price the item reached when the auction ended. This will be done through a payment link that will be provided by InCarte via e-mail and account notifications.
The winner will have 48 hours to pay for the auctioned item. If the 48-hour payment period ends and no payment has been made by the winner, the runner-up bidder will be offered the auctioned item.
After payment is received, the bidder will be contacted directly by InCarte so they may choose their preferred travel date and travel companion details (if applicable).
Is the Speed of My Connection Important? It’s important.
Of course, the quality of a member’s internet connection can play a big role during an auction. The faster a member’s connection is, the faster their bid will be placed. If a member is experiencing time lags, it is probably due to a poor internet connection.
Have more questions?
E-mail us at firstname.lastname@example.org and we’ll be more than happy to assist you!